Madison Reed Reviews

ethanolamine makes your hair fall out! I had beautiful hair, used Madison Reed and 50% of my hair has fallen out. Ethanolamine kills your hair from the root. This is a horrible product. Even though they refunded my monday, it will take me YEARS to get my hair back. They should be out of business!

I’ve colored my own hair many times without issue.
I had started being a little fancy and going to a salon before the pandemic. My roots were getting crazy, so I tried this brand. I followed the instructions, but holy moly, I’ve never experienced damage like this before, not even when I bleached my own hair. I had to pre-condition my hair before shampooing for weeks. The color was off too.
I reached out to their CS and instead of offering me a refund, they suggested I order more color to dye it again. There was no way….
It’s almost impossible to leave a negative review on their site. And while I’ve unsubscribed from their emails multiple times, I still get marketing emails from them.

Sadly, I have to echo all the other bad reviews. I had been coloring my hair at home for over 20 years. I have never had an issue. Since using this product, I now have extreme hair breakage and hair loss. I have now spent a couple of hundred dollars on products to try and restore my hair.

I purchased this about 8 weeks ago, I was really impressed that it didn’t smell bad, and it did not stain my scalp, or my forehead, I purchased some stuff to make my hair shinny, I guess I did not look at the size as it was very small, my new order has been paid for and being shipped, I was surprised that it was 30$ I guess it is sending the shinny stuff again, I really haven’t had no issues of my hair falling out, I just don’t like the automatic ordering!

I’m going to say first that I have not tried this product. I ordered this product before I read these reviews. I ordered two bottles of this product, as I type the product is due to arrive today (5/13/21).
I will not use this product- I will attempt to return this product- I won’t risk my fine African American Hair (non course, slightly grey neck length) thank you to the courageous women who have shared their experience, I believe you; and I won’t use this product!
I have always colored my hair at home and never have had problems with my hair breaking or falling out- my go to product (Argan) found at most Beauty supply stores is reliable and works for me but I got caught up in the hype of these commercials and decided to try.... I should have read these reviews first-
I like many of my friends probably spend way to much on expensive conditioners and hair care stuff, so I really wanted this to work, but I’m too old (46) and my hair too fine to risk it being burned out or shedding (which will likely last years).....
When my product arrives I will attempt to call the company for an immediate return and update my review based on the customer service. I am a real person, I haven’t been paid or coerced in any way to write this but based on these reviews I’m not taking chances!
Not a chance in Nashville!

This product is absolute garbage. I never write reviews, but in this case I must. I had long thick hair my entire life. Thick to the point where I would have to get it thinned out during hair cuts to make it less heavy for my head. I started using Madison Reed during the pandemic to cover up my greys and over time it completely fried my hair. I've lost so much hair using this product that my hair colorist was shocked when she saw the condition of my hair. My hair is a quarter of what it used to be, a QUARTER. No hair product has ever had a bad effect on my hair. So when I started using this I didn't think twice. After my doctor ruled out everything, this is the only only thing that has changed. I prey that my hair grows back. Please if there is a class action lawsuit against them someone let me know. They need to be either fined out shut down.

I don't know how they stay in business. I've been coloring my hair for years, both at the salon and using do-it-yourself hair color. I had hoped to find something that would be more gentle in my hair. In fact, my hair became dry and brittle, like a scouring pad. Who is having good results with this product? Anyone?

At first I thought it was my age, nutritional deficiencies, etc. But when I found the perfect hair color brand, I no longer had a problem.

I’m horrified that I have lost so much hair using Madison-Reed hair color during the pandemic. I should have read reviews! I'm in my 60s, but I never lost hair or ended up with broken and frizzy hair going to my hair salon for decades to get my gray hair colored. My hair is super thick and fell to my mid-back, but after using Madison-Reed about 4 times, my hair began breaking and falling out. I thought it was my imagination. Not. It’s also expensive. Whatever they use to substitute for ammonia -- ethanolamine -- is really damaging. Never again.

Only gave 1 star so I could write this review. Oh how I wished I'd done my due diligence and read reviews prior to using this product! As an older woman, my hair was my ONLY beauty asset! Very long and thick and compliments were often received. I know it's vain, but my hair was the ONLY thing that made me feel special, at least with respect to my appearance.
I've lost half of the hair I had and as an older woman, I doubt it will ever grow back. Also skin still irritated well over a month's time. SHAME ON YOU MADISON REED FOR TOUTING YOUR PRODUCT IS SAFE. I HOPE YOU GET 'YOURS' SOMEDAY! To make things worse, I now have a lump in my left groin muscle. Lymph nodes acting up. I'm very concerned about the ethanolamine that's probably circulating throughout my lymphatic system, blood and skin. If anyone has initiated or knows about a class-action lawsuit, please advise. I know when plaintiffs prevail, they rarely come out with much in the way of $$$. The attorneys are the winners, but IT'S WORTH IT TO GO AFTER THIS COMPANY ANY PUT THEM OUT OF BUSINESS

I've been coloring my own hair with box colors for years and years. All of them were better than this. It is fading on my roots and totally fried my hair after just one use. I worked so hard to get my hair healthy and it was looking so good. Now it's completely dull with split ends all the way to my scalp.

Stay away. Yep - read the other reviews. Stay away. My hair is literally half the volume it once was and continues to fall out, it's AWFUL.